Gifts Today magazine

Top of the shops

Jackie and Andrew Ward of Kendal-based Armstrong Ward pick up the Retailer Of The Year title at the CN Group Business Awards

Kendal-based independents Armstrong Ward are celebrating after being named Retailer Of The Year at the 2014 CN Group Business Awards.

Owners Jackie and Andrew Ward are pictured collecting the trophy at the gala ceremony held at Carlisle Racecourse on October 17, where all the winners were announced in the 16 categories of the awards run by Cumberland News publishers the CN Group.

The event was attended by Cumbria’s most influential business leaders, with BBC Radio Cumbria’s Julia Clayton, hosting the evening and Kevin Roberts, CEO of Saatchi & Saatchi, being the keynote speaker. 

Armstrong Ward fought off both Celebrations and Dickinsons from Carlisle to secure the top spot, and were commended for their all-round unique offerings, customer service and community engagement, with the judges particularly impressed by their marketing prowess. 

Jackie said: “We’re thrilled to have been named Retailer Of The Year – we know how competitive these awards are, so to have even been nominated with other such high-quality businesses is fantastic. We’re very proud of what we have achieved so far at Armstrong Ward and will continue to strive to uphold our standards and values by offering beautiful products with exceptional service.” 

Jackie was born in Kendal and, before opening Armstrong Ward in the town’s Wainwrights Yard with Andrew 10 years ago, she worked in new product development with national retailers including Marks & Spencer and Asda.

Their vision for the gifts, greetings and lifestyle store was to sell products and British brands that were under-represented locally and they now offer an imaginative collection of design-led gifts, toys, childrenswear, homeware and furniture, from brands such as Wesley Barrell, Emma Bridgewater, John Sankey, Moulin Roty, Maileg and Garden Trading, as well as the café which they added in 2011. 

They are holding their 10th Christmas Charity Shopping Evening on November 13 from 6pm-9pm with 10 per cent of all sales on the evening being donated to Helme Chase Maternity Unit.

T: 01539 720400

Social Links