Gifts Today magazine

Online sales for department stores up 33 per cent

Booming internet sales are saving the day for department stores in the UK, say delivery experts

The Office of National Statistics Retail Figures for March reveal a gloomy picture for the High Street with sales continuing to fall. Only department stores’ growth in online sales shielded them from even worse results, and point the way forwards for retailers such as Debenhams, says the e-commerce delivery experts ParcelCompare.

Says ParcelCompare’s head of consumer research, David Jinks MILT: 'Debenhams today announced a huge 84 per cent drop in profits in the last six months, thanks to a lack-lustre Christmas and declining High Street footfall. Those Debenham’s figures are even more revealing in the light of the latest ONS retail stats'.

David adds: 'All department store’s physical shop's growth rate fell back significantly this year; but their online sales grew at a huge 33 per cent. Debenhams must take note of these figures and continue to develop their online offering substantially.'

Concludes David: 'A record 17.4 per cent of all retail is now online – a figure growing every month. ParcelCompare’s research reveals as many as half of Britain’s High Street stores could close by 2030 if this trend continues. Retailers must develop a stronger multi-platform – store and internet sales – approach, to mitigate the impact on falling High Street shoppers.'

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