Gifts Today magazine

Halfords appoints McDonald’s UK boss Jill McDonald new CEO

Jill McDonald, is currently chief executive, UK and president North West Division, Europe for McDonald’s Corporation.

Halfords has appointed McDonald’s UK chief as its new CEO, reports Retail Week. The new Halfords boss, Jill McDonald, is currently chief executive, UK and president North West Division, Europe for McDonald’s Corporation. She joined the burger chain in 2006 as chief marketing officer and was appointed chief executive in 2010.

She looks after 3,300 owned and franchised McDonald’s restaurants across seven countries, more than 500 franchisees and more than 200,000 colleagues. During her time at the company, she has transformed the UK perception of the chain and invested heavily in its menu and customer experience.

Halfords chairman Dennis Millard said: “When the board began the search for a new CEO we were clear that we were looking for an outstanding business leader, particularly someone who had built and nurtured a culture of customer service and colleague engagement in a consumer-facing business.

“We are delighted to have recruited Jill, who has a strong track record of heading a large, complex, service-led business with great success. Jill will lead our high-calibre team and further develop Halfords’ successful service-based growth strategy. I’m really excited that we have attracted someone of Jill’s calibre who will build on what we’ve achieved over the last few years and we all really look forward to working with her.”

McDonald added: “Halfords is a business and brand that resonates with me and the UK public and I am delighted to be joining the company. Halfords has already made significant progress in delivering its service-led growth strategy and I look forward to joining such a strong team to continue to build on that success.”


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