Gifts Today magazine

Planning law changes allows all shops to install click-and-collect

From 15 April a change in the law means that shops will be able to offer click-and-collect services without applying for planning permission costing £195.

Ministers say the move, which will allow more online shoppers to pick up their purchases in store, will bolster the high street.

The UK is the world’s biggest user of click-and-collect, with use of the service expected to double by 2018.

Planning minister Brandon Lewis said (right): “Far from threatening the high street, online shopping offers a new opportunity. How we shop is changing radically and I want to help our high streets thrive from online competition.

“This measures will mean even more retailers can offer click-and-collect services, encouraging shoppers to visit their businesses and pick up their purchases at a time that suits them.

“It’s just one of a range of measures we’re taking to boost the Great British high street, encourage shoppers to the town centre and get shops to grow and thrive.”


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