Gifts Today magazine

Pulse reveals ShopTalk lineup

Upcoming boutique design show, Pulse, which opens this Sunday 13 May, announces its programme of talks and panel discussions, which includes Heals, Not on the Highstreet and Sophie Conran

Pulse are proud to announce their 2018 ShopTalk programme – a series of cutting edge talks and engaging panel discussions will be streamed across the three days of the UK’s most exclusive and trend-led event for new product, brand launches and retail inspiration across living, fashion accessories and gift.

ShopTalk is the UK’s most inspiring conference for independent retailers and is expertly devised to support retail businesses, giving the audience the tools to transform their business.

A stellar line-up of inspiring speakers from the retail world, that include the V&A, Not on the Highstreet, Heal’s, Patternity, the Biscuiteers, Sophie Conran and many more, will come together to discuss the current issues and topics pertinent to the retail sector.

The range of topics being addressed include:

Sunday 13 May
Small but Mighty, 11am

Speakers - Emilija Albrechtaite & Nina Eklund MWorldwide
How to create compelling physical retail experiences In the context of what feels like a digital retail apocalypse, two retail design industry insiders share emerging customer trends and practical tips on how to evolve your bricks & mortar stores to win customers over now and in the future.

Meet The Retailer, 12pm
Speakers: Zoe Anderson (WA Green) and Victoria Suffield (The Hambledon)
Interview with Katie Law

Keynote:, 2pm
Speaker: Alex Schlagman - Founding Partner at
Find out what’s working across the high street today. will share insight into a new industry standard for successful modern retailing, developed by retailers, for retailers. We are in the middle of the most transformational period in the history of the high street. A better connected and more digitally enabled high street is emerging… driving the need for a new Industry Standard blueprint for successful modern retailing.

Profitability over Popularity, 3pm
Speaker: Sam Burgess - Social Mouth
How to Build an Instagram Community that Buys "Instagram Marketing Expert 'Social Mouth Sam' talks us through her top three tips to help you to connect, compel and convert your Instagram community into paying customers - today!

Monday 14 May
The Theatre Of Customer Service, 12pm
Speaker: Sarah Thom by TheatreWorks
The Theatre of Customer Service Come learn from Sarah Thom of TheatreWorks some key techniques and tools to offer top-class customer service.

8 Top Tips for PR on a Budget, 1pm
Speaker: Rosie Davis PR Dispatch
In this talk learn what assets you need to get you and your brand noticed by editors, without spending thousands on PR. Also learn how to make the most of coverage you do get, so you can make sales and be featured again and again.

Keynote: V&A shop – celebrating British and international creativity and enabling independent makers to tell their stories, 2pm
Speaker: Sarah Sevier, Head of Retail, V&A
Sarah Sevier, Head of Retail at the V&A, shares top tips for curating products and merchandising on a budget.

Keynote: Building a digital brand in the real world, 3pm

Speaker: Harriet Hastings – Biscuiteers
Marketing in and beyond the digital space has played a key role in transforming Biscuiteers into a multi-channel business. Join us as Harriet Hastings discusses their journey and how brand partnerships, books, and brand experiences (including Biscuiteers' biscuit exhibition at the Serpentine) have helped build their brand.

Tuesday 15 May
Keynote: Report from the Cutting Edge: Patternity, 11am
Speaker: Anna Murray - Patternity
Anna Murray, Co-Founder of PATTERNITY will discuss how seeing the world through the pattern lens inspires their innovative designs and experiences, and encourages positive, mindful living.

Creating an Icon: New product design at Heals, 12pm
Speaker: Kris Manalo, Senior Buyer, Heal’s
Since joining Heals two years ago, Kris Manalo has designed and collaborated on various best-selling pieces including the now iconic Wallis sofa designed by Russell Pinch and Oona Bannon as well as the Matera sofa, one of Heal's' best-selling ranges. Hear her at Pulse as she discusses the story of how new products are made.

Interview With Sophie Conran, 1pm

Katie Law, Deputy Literary Editor, Design Trends & Feature Writer London Evening Standard interviews designer Sophie Conran.

Keynote discussions: Collaborate to Thrive - How small businesses are stronger together, 2pm
Speaker: Ella D'Amato , Chief Commercial and Partner Officer - Not on the Highstreet
In this session we’ll hear from the Chief Commercial and Partner Officer of notonthehighstreet, Ella d’Amato, and a notonthehighstreet Partner who’ll discuss how collaboration and community on the curated online marketplace can change an entrepreneur’s experience with their business, from providing support through to generating new ideas and opportunities.

The 2018 edition of Pulse takes place this 13-15 May at Olympia London, make sure you register now for this unmissable buying event.

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